Terms of service

Terms of Service

Last updated: July 16, 2026

Welcome to LiBu / LiBuPlantDyeing. In these Terms of Service, “LiBu,” “LiBuPlantDyeing,” “we,” “us,” and “our” refer to the operator of this online store, and “you,” “customer,” or “user” refers to anyone who accesses, uses, or purchases through the website.

Our store is powered by Shopify. By accessing, browsing, using, or purchasing from the store, you agree to these Terms of Service, our Privacy Policy, Return and Refund Policy, Shipping Policy, and other posted rules. If you do not agree, do not use the store.

If translations are provided, the English version is the reference version to the extent permitted by law, but this does not exclude mandatory rights in a consumer's place of residence.

1. Eligibility and Accounts

By using the store, you confirm that you have reached the age of majority in your place of residence or have permission from a legal guardian.

You must provide true, accurate, complete, current, and authorized names, email addresses, billing and shipping addresses, telephone numbers, payment information, and order details.

You are responsible for protecting account credentials and activities under your account. You may not sell, transfer, or permit misuse of an account without written permission.

If we reasonably believe that a user has provided false information, engaged in fraud, abused our policies, infringed rights, or used the store unlawfully, we may refuse service, restrict access, suspend an account, or cancel affected orders, subject to applicable law.

2. Product Nature

Every product in our store is a made-to-order, custom, handmade home textile item individually produced after order confirmation. Our products are not pre-manufactured ready-stock items.

Default sizes, standard colors, regular fabrics, hanging methods, panel combinations, or other options shown on a product page are regular production options only. Selecting a default option does not make the product non-custom.

Products may use natural fibers such as linen, ramie, and silk blends, together with plant dyeing, hand dyeing, hand tie-dyeing, original printing, and hand sewing. Natural slubs, knots, minor weaving variations, hand marks, dye and batch variations, and reasonable dimensional tolerances are characteristics of natural materials and craftsmanship and are not automatically defects.

We make reasonable efforts to display products accurately, but screens, photography, lighting, material batches, natural fibers, and handmade processes may cause slight differences in color, texture, size, drape, pattern, or appearance.

Subject to applicable law, we may update, correct, change, or discontinue product descriptions, images, prices, options, specifications, or availability.

3. Orders

Placing an order is an offer to purchase the selected products under these Terms and our store policies.

An automatic order confirmation does not always mean final acceptance. We may reject, cancel, or modify an order for payment verification, obvious pricing errors, material shortages, address issues, shipping restrictions, sanctions or compliance risk, suspected fraud, or another reasonable reason.

Before payment, review the product name, size, color, fabric, quantity, panel combination, hanging method, address, contact details, and every custom specification.

After confirmation and entry into material preparation, cutting, dyeing, printing, sewing, finishing, or packaging, an order normally cannot be changed or cancelled. Returns, refunds, exchanges, and product issues are governed by the Return and Refund Policy.

Unless agreed in writing, products are intended for personal, household, decorative, or interior use and may not be purchased for fraudulent activity, unlawful export, or unauthorized commercial resale.

4. Prices, Discounts, Checkout, and Taxes

Product prices, discounts, promotions, shipping charges, and other fees may change. The final product price and shipping charge are those shown at checkout and in the order confirmation, subject to correction of obvious error.

We do not charge or collect sales tax, VAT, GST, or other taxes at checkout. The checkout total consists only of the product price and applicable shipping fee. No tax is separately collected by us.

Cross-border orders may be subject to import duties, import taxes, customs clearance charges, brokerage fees, carrier disbursement fees, or other charges depending on destination, value, classification, materials, origin, and shipping service.

For certain destinations or services, some or all import-related costs may be handled through the shipping arrangement. Charges not covered by the shipping arrangement are payable by the recipient directly to customs, the postal service, a customs broker, or the carrier. See the Shipping Policy for details.

You agree to pay the product price and shipping charges shown in the order and any other amount lawfully payable by you under